Description
Transport insurance covers the loss of your package.
A package ‘in transit’ should be given 4 weeks without a new scan (excluding customs inbound scans) before approved as formally lost.
A ‘delivered’ package is subject to formal investigation with the delivery courier before approved as formally lost.
Once approved as formally lost, packages are re-shipped only; no refund is given for lost packages.
Does not cover packages left in a safe place, with signature release requests.
If a lost package is found and delivered, you agree to pay 50% towards the re-shipment.